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Cancellation Policy:

 

My time as a massage therapist is reserved especially for you. Please follow this policy to reschedule or cancel your appointment to avoid late cancellation fees. Last-minute cancellations are difficult to fill, meaning I lose that time and income—so please be kind and courteous.

 

24-hour notice is required for cancellations. I understand that life happens, but I send multiple reminders so you can plan accordingly.

 

Cancellations within 24 hours will result in a fee added to your next booking.

 

 

Cancellation Fees (within 24 hours):

 

1st offense: 25% of the missed appointment fee must be paid before rebooking.

 

2nd offense: 50% of the missed appointment fee must be paid before rebooking.

 

3rd offense: I will not accept bookings for one year. After that, I may reconsider.

 

 

 

If I have not heard from you within 12 hours of your scheduled appointment, I reserve the right to fill the slot with another client. Repeated no-shows or non-communication may result in restrictions on future bookings.

Late Arrivals:
If you arrive late, your session will be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive will determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the “full” session. Out of respect and consideration to your therapist and other customers, please plan accordingly and be on time.

I look forward to working with you!